Processing time：2 business days
Transit time: 3 to 6 business days
Shipping time in total approx.: 8 business days
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ABOUT PRODUCTS
Quality guaranteed All goods will be inspected at least twice by quality control inspectors before shipment.
Photos Notes All pictures were taken in kind,as everyone's screens are not thesame as shooting or light exposure and so on,the color may be a little different,it is not quality issue,pls in kind prevail.
Size Notes The size of goods all is actual measurement,it will be small size error because of different measuring method.
Jewelry maintenance Pls read the jewelry protect marks pictures above carefully.
ABOUT DELIVERY
We will ship all orders within 48 hours,all goods in our store are free shipping by post air mail.
Mark 1. The delivery time due to the local customs,some strict country will delay several days.
Mark 2. Who want delivery urgently,pls select fast express like DHL/ FEDEX/ UPS and etc.
RETURNS POLICY
We do not cover any items for damage after use or as the result of chemicals damage.
HOW TO RETURN
Step 1. Contact us via email or message center.
Step 2. Provide as much detail as possible about the problem.
Step 3. Authorization to return the item will be issued.
Step 4. Return the item for the agreed exchange or refund.
FEEDBACK
Your satisfaction and positive feedback is very important to us,pls leave positive feedback and 5 stars if you are satisfied with our items and services.
ETA = Estimated Time Arrival, please look at the ETA on each individual product to have a better idea when your item will arrive
-If your ordering a collection/bundle of products they will be sent individually not together at once and may arrive at different times depending on each products ETA
RETURNS & REFUNDS
Every order is processed immediately in real time to our warehouse for shipping. This is to ensure fastest delivery period for our customers. Hence we cannot issue a refund until customers ship the item back to our store's address.
RETURNS
SALE items are final sale, no returns or refunds are eligible.
CUSTOM ORDERS are final sale, no returns or exchanges are eligible.
We have an open policy and will accept returns and refunds on regular priced items NOT sale items for period of 2 DAYS starting from when tracking indicates the customers has received the package or delivered.
PLEASE CONTACT US VIA EMAIL FOR AN RETURN ADDRESS
DO NOT SHIP IT TO OUR WAREHOUSE ADDRESS
To process a refund, please ship it back to our store's return address and we will process a full refund upon receiving !
SALE items are final sale, no refunds are eligible.
CUSTOM ORDERS are final sale, no returns or exchanges are eligible.
A tracking number must be provided for return items.
To be eligible for a return, your item must be in the same condition (tags must be intact)that you received it.
AFTERAMOUR is not responsible for the cost of shipping for returns & exchanges.
SALE ITEMS
Only regular priced items may be returned, unfortunately sale items are registered as a final sale and cannot be returned or refunded.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@afteramour.com or shopafteramour@gmail.com
Remember to have a record of the tracking number for returns
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed automatically to your credit card or original method of payment and a refund confirmation will be sent via email.
LATE or MISSING REFUNDS
If you haven’t received a refund yet, please check your bank account again as processing can take up to several business days. Please contact us at info@afteramour.com or shopafteramour@gmail.com
